Proxy Access (My Access to Others):
Proxy access allows you to access another patient's MyChart account. Proxy access can be used for parents who would like access to their children's records, or for adult patients wishing to grant access to other adults. As a proxy you can take advantage of MyChart's features as if you were that person. In order to gain proxy access for your children, you must make this request in person upon checking-in for one of their outpatient visits. If the child is under the age of 15 the staff will be able to grant you proxy access. However, if the child is 15 years of age (or older) you and your child will need to complete the release of information form provided by the front desk staff. Once you have completed this form, the staff will be able to grant you proxy access to their records using MyChart. Similarly, adults wishing to grant proxy access to other adults will need to complete the release of information form before the proxy access can be granted.
Health Information (My Health Record):
The health information that you are able to view using MyChart is pulled directly from your electronic health record here at OHSU. The health information that you can view using MyChart is listed below. In addition to your health information you can view information about a recent outpatient visit. For each outpatient visit you can view a summary report, which contains information like vital signs, patient intructions, etc.
- Current Health Issues
- Preventive Care Reminders
* In order to view your test results, they must be released to you by your healthcare provider. In addition, there are a small number of test results that are not viewable in MyChart, due to how they are resulted in our system.
- Past Medical History
- Past Surgical History
- Social History
- Family Medical History
- Family Status
Appointment Scheduling/Viewing/Cancellation (My Appointments):
Using MyChart you can schedule, view, and cancel upcoming appointments. Specifically, MyChart allows you to schedule outpatients appointments with providers that you have previously seen here at OHSU. If the provider that you are trying to schedule an appointment with is not listed, or if there are no available appointments for the dates/times that you specified, you can request an appointment. Also you can view the details of your upcoming appointments. For example you can view appointment related information pertaining to directions, telephone number, instructions, etc. Lastly, if needed, you can cancel an upcoming appointment using MyChart.
Secure Communication (My Secure Mailbox):
MyChart allows you to send and receive secure messages from your outpatient healthcare providers, and clinical staff, here at OHSU. As a patient, MyChart will allow you to send secure messages to providers that you have seen in the last 2 years.
OHSU Account Information (My OHSU Account):
MyChart also allows you to view information about your patient accounts. You can pay your OHSU Medical Group bills with a credit card, view and update your address and phone numbers, and view your basic health insurance information (Payor, Plan, Member Number, and Effective Date).
MyChart Account Information (My MyChart Account):
You can also update your email address, notification preferences for appointment related messages (You will always receive notification of user, and new test result, messages.), and change your OHSU MyChart password.
MyChart also offers a way for you to ask technical questions, get help, and offer feedback by sending a message to the MyChart Help Desk.